Legal notice
Last updated: June 2026
This Legal Notice governs the use of Castivra. By accessing or using this website, you acknowledge that you have read and understood the information below.
1. Website Operator
This website is owned and operated by REAL READ TRUESTEP, a Limited Liability Company registered in the United States of America.
- Company: REAL READ TRUESTEP
- Business Type: Limited Liability Company (LLC)
- Address: 3506 BLOCK AVE, E CHICAGO, IN 46312
- Email: support@castivra.com
- Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (U.S. Central Time)
Castivra is the brand name under which REAL READ TRUESTEP operates its online retail business.
We operate as an independent online retailer and are not affiliated with, endorsed by, or acting as an authorized agent of any manufacturer unless explicitly stated on a product page.
2. Nature of Business
Castivra is an online-only retail store. We do not operate physical retail locations.
We source USB-powered fans and portable cooling products from suppliers and sell them directly through our website to customers in the United States.
We are a retailer, not a manufacturer. Product descriptions, specifications, and technical details are based on supplier-provided information. We make reasonable efforts to ensure accuracy but cannot guarantee that all content is free of errors.
3. Intellectual Property
All content on this website, including text, product descriptions, images, graphics, logos, and layout design, is the property of REAL READ TRUESTEP or used with permission from rights holders.
You may not copy, reproduce, distribute, or modify any content from this website for commercial purposes without prior written permission.
Personal, non-commercial reference use is permitted provided content remains unchanged.
4. Trademarks
“Castivra” is a brand name owned by REAL READ TRUESTEP.
Unauthorized use of the brand name, logo, or visual identity in any form is strictly prohibited.
All third-party product names and trademarks remain the property of their respective owners. Their use does not imply affiliation or endorsement.
5. Product Information and Availability
We strive to keep all product information accurate and up to date. However:
- Specifications may change without notice due to supplier updates
- Product images may differ slightly from the actual item
- Availability may change at any time
- Pricing is confirmed at checkout
If you receive a product that materially differs from its description, contact us within 7 days of delivery at support@castivra.com for resolution.
6. Pricing and Taxes
All prices are displayed in U.S. Dollars (USD).
We do not add sales tax at checkout. The total shown at checkout is the final amount charged by us.
Depending on your location, you may be responsible for applicable local or state taxes. We do not provide tax advice.
7. Limitation of Liability
To the maximum extent permitted by law, REAL READ TRUESTEP is not liable for:
- Indirect or consequential damages
- Loss of data, revenue, or business opportunities
- Website interruptions or errors
- Reliance on product or website information
Our total liability for any claim is limited to the amount paid for the product in question.
Nothing in this section limits your rights under applicable U.S. consumer protection laws.
8. Disclaimer of Warranties
This website and all products are provided on an “as available” basis.
We do not guarantee:
- Uninterrupted or error-free website operation
- Fitness of products for specific purposes beyond listing descriptions
- Accuracy of third-party content
Manufacturer warranties, where applicable, remain separate from this notice.
9. External Links
Our website may include links to third-party services such as payment processors or shipping carriers.
We are not responsible for the content, policies, or practices of third-party websites. Accessing external links is at your own discretion.
10. Governing Law
This Legal Notice is governed by the laws of the State of Indiana, United States, without regard to conflict of law principles.
Any disputes shall be subject to the jurisdiction of applicable courts in Indiana, unless otherwise required by law.
11. Dispute Resolution
We encourage customers to contact us directly before initiating formal disputes.
Most issues can be resolved quickly via email. Please contact support@castivra.com with your order details and issue description.
We aim to respond within one business day.
12. Consumer Protection Compliance
REAL READ TRUESTEP operates in compliance with applicable U.S. laws, including:
- Federal Trade Commission Act (FTC Act)
- CAN-SPAM Act
- Children’s Online Privacy Protection Act (COPPA)
- Applicable state consumer protection laws
We do not knowingly collect data from children under 13.
13. Changes to This Notice
We may update this Legal Notice at any time to reflect legal, operational, or business changes.
The “Last updated” date will be revised accordingly. Continued use of the website constitutes acceptance of the updated terms.
14. Contact Us
For legal questions or customer concerns:
- Company: REAL READ TRUESTEP
- Address: 3506 BLOCK AVE, E CHICAGO, IN 46312
- Email: support@castivra.com
- Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (U.S. Central Time)
We respond within one business day. Messages sent on weekends or holidays will be answered the next business day.